First American Business Enterprise (First ABE)

Leading Enterprise IT Growth

Company Credentials

Certifications

  • APSS – AVAYA Professional Sales Specialist Networking
  • APDS – AVAYA Professional Design Specialist Networking
  • Avaya Certification ACE Design: IP Telephony
  • Avaya Certification ACS Implement: IP Telephony
  • Avaya Aura Contact Center Administration and Communication Manager Administrator
  • Avaya ACIS, ACSS – CM 6
  • Avaya ACIS Contact Center
  • CS1000 Design and support Specialist
  • E-MetroTel: UCX20, UCX50E, UCX450, UCX1000, UCX2000
  • Nortel CS 2100, SL100 & DMS-100 Provisioning and Translations
  • Nortel Certified Design Specialist – VPN & Ethernet Switching
  • Nortel Certified Technology Specialist and Technology Expert Nortel Contivity VPN Router Certified Support Specialist
  • Nortel WLAN 2300 Certified Support Specialist
  • Certified Technology Expert, Live Communications Server.
  • Nortel Data Networking (NCTS) and Protocols for IP Telephony
  • Octel System Operation and Management
  • Certified Contact Center, IVR and Symposium Engineers,    consultants and Instructors
  • Nortel Certified Design Architect, Nortel Contact Center
  • MCP Office Communication Server 2007
  • TOGAF:  The Open Group Architecture Forum Certified
  • CCXP: Certified Customer Experience Professionals.
  • Genband Application server
  • Genband Gold Partner, GB Care, AS and Novia
  • Enterprise Communications SBC 7.3 PreSales Specialist
  • Enterprise Communications SBC 7.3 Sales Specialist
  • Enterprise Communications SBC Implementation Specialist
  • Cisco
    (CCIE) (CCNA) (CCDA) (CCNP) (CCDP) (CPSE IPT) (CCAI) (CCVP)
  • E-METROTEL
  • avaya
  • cisco
  • NORTEL
  • GENBAND

Employer ID Number

81-3652843

Company Sponsorships

  • Habitat for Humanity
  • Fresh Start for Kids programs
  • Monroe County Fire Chief’s support for local small business