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First American Business Enterprise (First ABE)
Leading Enterprise IT Growth
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Company Credentials
Certifications
APSS – AVAYA Professional Sales Specialist Networking
APDS – AVAYA Professional Design Specialist Networking
Avaya Certification ACE Design: IP Telephony
Avaya Certification ACS Implement: IP Telephony
Avaya Aura Contact Center Administration and Communication Manager Administrator
Avaya ACIS, ACSS – CM 6
Avaya ACIS Contact Center
CS1000 Design and support Specialist
E-MetroTel: UCX20, UCX50E, UCX450, UCX1000, UCX2000
Nortel CS 2100, SL100 & DMS-100 Provisioning and Translations
Nortel Certified Design Specialist – VPN & Ethernet Switching
Nortel Certified Technology Specialist and Technology Expert Nortel Contivity VPN Router Certified Support Specialist
Nortel WLAN 2300 Certified Support Specialist
Certified Technology Expert, Live Communications Server.
Nortel Data Networking (NCTS) and Protocols for IP Telephony
Octel System Operation and Management
Certified Contact Center, IVR and Symposium Engineers, consultants and Instructors
Nortel Certified Design Architect, Nortel Contact Center
MCP Office Communication Server 2007
TOGAF: The Open Group Architecture Forum Certified
CCXP: Certified Customer Experience Professionals.
Genband Application server
Genband Gold Partner, GB Care, AS and Novia
Enterprise Communications SBC 7.3 PreSales Specialist
Enterprise Communications SBC 7.3 Sales Specialist
Enterprise Communications SBC Implementation Specialist
Cisco
(CCIE) (CCNA) (CCDA) (CCNP) (CCDP) (CPSE IPT) (CCAI) (CCVP)
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Employer ID Number
81-3652843
Company Sponsorships
Habitat for Humanity
Fresh Start for Kids programs
Monroe County Fire Chief’s support for local small business
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