For many companies navigating remote work at scale for the first time, relying on cloud providers to deal with infrastructure is easier than keeping administrators on site within the IT department to manage servers. Amazon and Microsoft both have virtual desktop services. These cloud-based offers have seen an uptick since the start of the global […]
https://firstabe.com/wp-content/uploads/2021/05/What-is-a-Virtual-Desktop.jpg13332000admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2021-05-03 20:53:122021-05-03 20:55:36What is a Virtual Desktop?
The main attraction for cloud communications is cost. As the federal government strives to lower costs and stretch budgets, they have been looking toward new solutions for IT support. The cloud can: Reduce installation and CAPEX costs of software and hardware. Reduce dedicated support staff costs. Lower the overall long-term cost of ownership – ROI. Decrease telco […]
https://firstabe.com/wp-content/uploads/2021/02/Why-Is-the-U.S.-Government-Turning-to-the-Cloud.jpg13332000admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2021-02-01 16:57:312021-02-01 16:57:31Why Is the U.S. Government Turning to the Cloud?
It is becoming more and more difficult to purchase software based on a perpetual license. For years, vendors have “sold” a license to a customer for the customer to install and run on their computers. The customer has the right to use that license, at that release level, for as long as they want. They […]
When Wi-Fi 6 came out, it was announced as the great upgrade. Since every generation of wireless makes a similar claim, what is a significant upgrade is vs. what is “just a little bit faster”? WI-FI 6 ISN’T ABOUT TOP SPEEDS Instead of boosting the speed for individual devices, Wi-Fi 6 is all about improving the […]
Our new First American Ticketing system has been up and operational for over six months now and is working exceptionally well. Customers can call us 7×24, email us or open a ticket on our web portal. The following is a summary of that process:
/wp-content/uploads/2017/05/Logo-e1494168890244.png00admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2020-09-21 18:14:192020-09-21 18:14:19How to Contact First American Business
The future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital telecommunication world we are in now. Teleworking has been around […]
https://firstabe.com/wp-content/uploads/2020/09/firstamerican-1200x628-layout1356-1fmhj3i.png6281200admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2020-09-21 18:12:432020-09-21 18:12:43Work from Home – Impact to Telecom
CONTACT INFORMATION FIRST AMERICAN BUSINESS SOLUTIONS, INC. David A. Colangelo, PMP – Federal Business Manager 401-258-2095 David.Colangelo@firstamericanbusiness.com DEPT OF THE NAVY CONTRACT AWARD [New Port Richey, Florida, May 3, 2020] First American Business Solutions was awarded the Telecom support agreement (O&M) for the Dept. of the Navy – West under a one + four […]
https://firstabe.com/wp-content/uploads/2020/09/firstamerican-1200x628-layout1356-1fmhiu3.png6281200admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2020-09-21 17:50:172020-09-21 18:01:24PRESS RELEASE – May 2020 NEW AWARD
Fall 2020! It has been 6 (crazy?) months since COVID-19 hit our communities. The virus is still playing out so it is difficult to predict when things will truly be back to “normal” from a business standpoint. A few things are coming more into focus however. Before the pandemic about 8% of all knowledge workers […]
The future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital telecommunication world we are in now. Teleworking has been around […]
https://firstabe.com/wp-content/uploads/2020/08/firstamerican-1200x628-layout1356-1fmhj3i.png6281200admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2020-08-31 13:36:072020-09-22 03:17:45Work from Home – Impact to Telecom
Last year Google announced its open source platform for machine learning, giving developers access to one of the most powerful machine learning platforms created. Google is moving to become a machine learning company. The core of Contact Center AI is conversational. “Human-like” interactions to improve conversation and the customer experience. The development suite of code […]
What is a Virtual Desktop?
/in News /by adminFor many companies navigating remote work at scale for the first time, relying on cloud providers to deal with infrastructure is easier than keeping administrators on site within the IT department to manage servers. Amazon and Microsoft both have virtual desktop services. These cloud-based offers have seen an uptick since the start of the global […]
Why Is the U.S. Government Turning to the Cloud?
/in News /by adminThe main attraction for cloud communications is cost. As the federal government strives to lower costs and stretch budgets, they have been looking toward new solutions for IT support. The cloud can: Reduce installation and CAPEX costs of software and hardware. Reduce dedicated support staff costs. Lower the overall long-term cost of ownership – ROI. Decrease telco […]
Are Perpetual Licenses dead?
/in News /by adminIt is becoming more and more difficult to purchase software based on a perpetual license. For years, vendors have “sold” a license to a customer for the customer to install and run on their computers. The customer has the right to use that license, at that release level, for as long as they want. They […]
WHAT IS Wi-Fi 6?
/in News /by adminWhen Wi-Fi 6 came out, it was announced as the great upgrade. Since every generation of wireless makes a similar claim, what is a significant upgrade is vs. what is “just a little bit faster”? WI-FI 6 ISN’T ABOUT TOP SPEEDS Instead of boosting the speed for individual devices, Wi-Fi 6 is all about improving the […]
How to Contact First American Business
/in News, Our Company /by adminOur new First American Ticketing system has been up and operational for over six months now and is working exceptionally well. Customers can call us 7×24, email us or open a ticket on our web portal. The following is a summary of that process:
Work from Home – Impact to Telecom
/in News, Our Company /by adminThe future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital telecommunication world we are in now. Teleworking has been around […]
PRESS RELEASE – May 2020 NEW AWARD
/in News, Our Company /by adminCONTACT INFORMATION FIRST AMERICAN BUSINESS SOLUTIONS, INC. David A. Colangelo, PMP – Federal Business Manager 401-258-2095 David.Colangelo@firstamericanbusiness.com DEPT OF THE NAVY CONTRACT AWARD [New Port Richey, Florida, May 3, 2020] First American Business Solutions was awarded the Telecom support agreement (O&M) for the Dept. of the Navy – West under a one + four […]
President’s Piece
/in News /by adminFall 2020! It has been 6 (crazy?) months since COVID-19 hit our communities. The virus is still playing out so it is difficult to predict when things will truly be back to “normal” from a business standpoint. A few things are coming more into focus however. Before the pandemic about 8% of all knowledge workers […]
Work from Home – Impact to Telecom
/in News /by adminThe future of work is changing rapidly. The coronavirus pandemic has shifted many companies away from the physical office leaving people wondering how long they’ll be working remotely and how their work will change once they return to the office. This is the new digital telecommunication world we are in now. Teleworking has been around […]
Telecom (AI) – Artificial Intelligence
/in News /by adminLast year Google announced its open source platform for machine learning, giving developers access to one of the most powerful machine learning platforms created. Google is moving to become a machine learning company. The core of Contact Center AI is conversational. “Human-like” interactions to improve conversation and the customer experience. The development suite of code […]