Unified communications market up 27% from a year ago; PBX market continues to take hits —Market research firm Infonetics Research released its 1st quarter 2014 (1Q14) Enterprise Unified Communications and Voice Equipment report, which tracks PBX phone systems, voice over IP gateways, unified communications (UC) applications, and IP phones. ENTERPRISE TELEPHONY AND UC MARKET HIGHLIGHTS […]
/wp-content/uploads/2017/05/Logo-e1494168890244.png00admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2014-09-30 12:08:072018-04-07 21:52:06Trends in UC and PBX
Traditional PBX vendors hope not. How about a “Hard MAC”? Not the Apple product but the move, add or change. Need one of those? There was a time not long ago where most all of us drove into the office every day, sat at a desk and did our work. And we spent a whole […]
Everyone knows that first impressions are important for businesses and individuals alike. What you should be asking yourself is this: What sort of impression is my company making? A company must represent itself well on many fronts: to prospective employees, to business partners, to larger organizations etc… Part of your impression includes your technological abilities […]
Customer Responsiveness is one of the most important aspects of business for FirstABS. When you’re in need, we will be there for you. So what does Customer Responsiveness mean to you? For us, it means answering the phone in a timely fashion and returning missed calls quickly, responding to emails promptly, and dispatching qualified technicians […]
admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2014-06-24 15:50:492017-10-06 23:44:13Customer Responsiveness - What to Expect When You’re in Need
Did you know FirstABS now provides a full Avaya IP Office solution for our key channel partners? We have developed a customized program designed to help our customers with hundreds of locations. The FirstABS IP Office offers several advantages to help keep you productive and profitable, including: Project Coordination • FirstABS will provide a Project […]
At FirstABS, we continually seek opportunities to increase our value to our customers. We are proud to announce that FirstABS now provides full support on SC-2100/SL100. Unified Communications (UC) brings the future to us now by integrating all of your real-time communications services. In addition to providing full CS-2100/SL100 support, we are working tirelessly to […]
Trends in UC and PBX
/in News /by adminUnified communications market up 27% from a year ago; PBX market continues to take hits —Market research firm Infonetics Research released its 1st quarter 2014 (1Q14) Enterprise Unified Communications and Voice Equipment report, which tracks PBX phone systems, voice over IP gateways, unified communications (UC) applications, and IP phones. ENTERPRISE TELEPHONY AND UC MARKET HIGHLIGHTS […]
Will the Office Desk Phone Die?
/in News /by adminTraditional PBX vendors hope not. How about a “Hard MAC”? Not the Apple product but the move, add or change. Need one of those? There was a time not long ago where most all of us drove into the office every day, sat at a desk and did our work. And we spent a whole […]
First Impressions Count
/in News /by adminEveryone knows that first impressions are important for businesses and individuals alike. What you should be asking yourself is this: What sort of impression is my company making? A company must represent itself well on many fronts: to prospective employees, to business partners, to larger organizations etc… Part of your impression includes your technological abilities […]
Customer Responsiveness – What to Expect When You’re in Need
/in News, Our Company /by adminCustomer Responsiveness is one of the most important aspects of business for FirstABS. When you’re in need, we will be there for you. So what does Customer Responsiveness mean to you? For us, it means answering the phone in a timely fashion and returning missed calls quickly, responding to emails promptly, and dispatching qualified technicians […]
Taking a Deeper Look into IP Office
/in News /by adminDid you know FirstABS now provides a full Avaya IP Office solution for our key channel partners? We have developed a customized program designed to help our customers with hundreds of locations. The FirstABS IP Office offers several advantages to help keep you productive and profitable, including: Project Coordination • FirstABS will provide a Project […]
We Now Provide Full Support on CS-2100/SL100
/in News /by adminAt FirstABS, we continually seek opportunities to increase our value to our customers. We are proud to announce that FirstABS now provides full support on SC-2100/SL100. Unified Communications (UC) brings the future to us now by integrating all of your real-time communications services. In addition to providing full CS-2100/SL100 support, we are working tirelessly to […]