Cloud Update!
It has been 9 months since we launched our new Cloud offer and we are proud to announce that we have 3 major customer locations up and operational: San Francisco, San Diego and Nashville. The beauty of cloud is not only do we have office locations supported but we have individual remote workers throughout the country tapped into our Cloud solution.
First American Business handles turnkey implementation and on-going support including working with your existing carriers and suppliers. We support our Cloud clients 7×24 for complete offer solutions.
With our fully hosted Cloud SIP base phone service, First American Business provides phone service with over 200 features including unlimited long distances services.
One of our customers, Hello! Destination’s San Francisco office was up and running in a matter of weeks! Their workers had a choice of hard phones or softphones or mobile phones. No PBX hardware on-site and no unnecessary upgrades and maintenance. We offer all of that in our geo redundant Cloud. Working with our partner Ribbon Communications (and their Kandy engine), First American Business delivers full Unified Communications to our customers.
New Feature Update
Now our customers have access to an on-line portal for making changes on the fly. No need to wait for a MAC request to be processed.
Features of the Portal:
- Access voicemail and messages
- Edit personal address book and add contact from corporate directory to favorites
- Set up personal call routing rules
- Configure voicemail, voice services, and conferencing settings
- Reset passwords
Our Portal Page:
For ongoing day-to-day support, customers may contact First American Business through our centralized Operations team or go to our new Cloud Portal!
You may contact First American Business one of the following ways:
- Log into our new Cloud Web Portal
- Call (727) 565-0520, press 1 for technical support (Answered 24x7x365, a First American Business Resource will become engaged)
- E-mail support@firstamericanbusiness.com
We are here to support your business’ telecommunication needs!
