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Toshiba Shuts Down Telecom Division
/in NewsInteresting that Toshiba did not try to sell their Telecommunications division but simply decided to shut it down. As the premise PBX market continues to shrink and as the Cloud telephony business ramps up, maybe there were just no buyers for the smaller players? Founded in 1975, Toshiba Telecommunication Systems Division (TSD) was a division of Toshiba America […]
Unified Communications as a Service (UCaaS)
/in NewsThe UCaaS market today is comprised of pure-plays, network operators, cable MSOs, ISPs, system integrators, and traditional premises-based vendors. With a multitude of options, things can be confusing for businesses trying to find the right provider and service to fit their needs,” said Diane Myers, senior research director of VoIP, UC, and IMS for IHS […]
PBX Market Share
/in NewsCheck out how the things have changed in the Enterprise PBX landscape over the past 10 years. In 2006 Avaya plus Nortel had 38% of the entire market. Avaya, 10 years later, and after purchasing Nortel’s Enterprise group, is down to 17%! Who is moving up? Microsoft was not even on the 2006 chart… it […]
Who is playing in the Clouds?
/in NewsTop Cloud Providers Generated $11 Billion on IaaS in 2015 The world’s top cloud providers made $11.2 billion in revenue selling raw compute and storage power as virtual services in 2015, according to a report by Structure Research. It forecasts that collectively this group will reach more than $120 billion in revenue in 2020, growing […]
Genesys to Buy Interactive Intelligence
/in News$1.4 Billion Deal. Amy Thomson /Melissa Mittelman August 31, 2016 Genesys Telecommunications Laboratories Inc., the maker of call-center software, has agreed to buy Interactive Intelligence Group Inc. in a deal valued at about $1.4 billion. Genesys will pay Interactive Intelligence holders $60.50 a share in cash, the companies said in a statement Wednesday. That represents […]
Infographic: Hosted PBX or On-Site?
/in NewsThe PBX debate, simplified. It’s an encouraging sign of progression when a company moves to an IP-PBX (private branch exchange) business phone system. The big question it has to ask itself then is whether to host the PBX solution on its own premises or leave it in the hands of the service provider. There are […]
Apple Reinvents Mobile UC
/in NewsThe new iOS 10 will allow VoIP services, including those from the UC vendors, to use the native dialing capabilities of the iPhone, spelling a new day for Mobile UC. Giving developers access to Siri along with APIs to access key elements of the address book and dialer app will create a great opportunity for […]
Session Manager Controls Calls
/in NewsThe Avaya Aura Session Manager is the core of Avaya’s SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya’s Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs. Avaya’s Aura Session Manager […]
Enterprise PBX Market Continues Slide Despite Improving Economic Conditions
/in NewsCampbell, CALIFORNIA —Technology market research firm Infonetics Research, now part of IHS Inc. (NYSE: IHS), reported in 2015 that the global enterprise telephony and unified communications (UC) market closed down 4 percent in 2014, to $8.7 billion, as businesses continue to hold off new purchases and upgrades of PBX equipment despite improving worldwide economic conditions. […]
Avaya Messaging voicemail
/in NewsAvaya’s Aura Messaging (AAM) server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business. Aura Messaging is more than a simple messaging and voicemail server. It carries advanced […]