First ABE | January 8, 2018 Amazon launches Alexa for Business platform (Nov 2017) voice services to the office At the most recent AWS re:Invent conference Amazon announced the launched Alexa for Business. This is a fully managed service targeted at companies by allowing them to deploy Echo devices at scale throughout the workplace. The service will […]
/wp-content/uploads/2017/05/Logo-e1494168890244.png00admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2018-01-08 21:41:442018-04-07 21:52:04Alexa for Business
First ABE | November 18, 2017 Cisco: Cisco this week posted very solid earnings. While on the surface it didn’t look that good (flat revenue and earnings) is was much better than Wall Street expected so the stock went up. Shares of Cisco rallied on Thursday after they wowed Wall Street with better-than-expected earnings. Cisco said Wednesday […]
If your network is down your business is down. Have you ever experienced the frustration of your business’s voice network being completely down? Your contact center? There are some companies who “react” to issues when they happen and there are some companies who are “proactive”. The companies who are not proactive generally believe it costs […]
https://firstabe.com/wp-content/uploads/2017/10/globe-and-social-network_Mk9BRtBO-Large.jpg10801707admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2017-10-06 23:48:242018-04-07 21:52:04Monitoring with First American
First American Business Enterprise has just successfully completed a 100+ site and system deployment for a major Fortune 100 financial institution called “Branch Deployment” which also included a major CM7 Upgrade Project. The project was over 2 years in total and on the very day of the final branch deployment our customer sent us this […]
https://firstabe.com/wp-content/uploads/2017/10/graphic-stock-810-8742-552-Large.jpg10801618admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2017-10-06 23:38:322018-04-07 21:52:04Customer Success Story
First ABE | September 18, 2017 As a leading provider of international carrier services, Convergia offers a comprehensive portfolio of quality managed services, while focusing on customer needs and providing reliable business solutions. First American Business (ABE and ABS), as a leading Enterprise and Government provider of nationwide dispatch technicians, installation engineers, and training around […]
/wp-content/uploads/2017/05/Logo-e1494168890244.png00admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2017-09-18 13:51:252018-04-07 21:52:04Convergia is a powerful Global Provider of Telecom Solutions
If your network is down your business is down. Have you ever experienced the frustration of your business’s voice network being completely down? Your contact center? On one hand it is a nice feeling “hey, my phone is not ringing so I can get a lot of work done”. Then it dawns on you… your […]
/wp-content/uploads/2017/05/Logo-e1494168890244.png00admin/wp-content/uploads/2017/05/Logo-e1494168890244.pngadmin2017-08-24 16:19:332018-04-07 21:52:04To Monitor or Not
Mitel is at it again! On July 27, Mitel announced it was purchasing ShoreTel in an all cash transaction. This follows the announcement on May 11th that Mitel signed a Memorandum of Understanding to transfer assets and support obligations, including existing inventory, from Toshiba. Mitel is based in Canada (Ottawa) and has annual revenues of […]
In blog #34 (March ’17) we posted that Toshiba was shutting down its Telecom division headquartered in Irvine CA. At the time of the announcement it was a pure shut down… Toshiba did not try to sell their Telecommunications division but simply decided to shut it down. The premise PBX market continues to shrink and […]
Verizon Enterprise Solutions on Tuesday (5/2) said it had reached a deal for IBM to buy its cloud and managed hosting services. No value of the sales price was indicated. Verizon says it will still sell services to “securely and reliably connect to their cloud resources” – this is presumably Verizon carrier and transport security […]
First American is a proud channel partner of E-MetroTel telephony solutions. E-MetroTel, headquartered in Plano Texas, is a cost effective telephony and contact center solution targeted at the small and mid-enterprise market. Here is where E-MetroTel excels: Perfect for companies with up to 5,000 users. Perfect for companies that have legacy systems like Nortel who […]
Alexa for Business
/in NewsFirst ABE | January 8, 2018 Amazon launches Alexa for Business platform (Nov 2017) voice services to the office At the most recent AWS re:Invent conference Amazon announced the launched Alexa for Business. This is a fully managed service targeted at companies by allowing them to deploy Echo devices at scale throughout the workplace. The service will […]
Telecom “In the News”
/in NewsFirst ABE | November 18, 2017 Cisco: Cisco this week posted very solid earnings. While on the surface it didn’t look that good (flat revenue and earnings) is was much better than Wall Street expected so the stock went up. Shares of Cisco rallied on Thursday after they wowed Wall Street with better-than-expected earnings. Cisco said Wednesday […]
Monitoring with First American
/in NewsIf your network is down your business is down. Have you ever experienced the frustration of your business’s voice network being completely down? Your contact center? There are some companies who “react” to issues when they happen and there are some companies who are “proactive”. The companies who are not proactive generally believe it costs […]
Customer Success Story
/in News, Our CompanyFirst American Business Enterprise has just successfully completed a 100+ site and system deployment for a major Fortune 100 financial institution called “Branch Deployment” which also included a major CM7 Upgrade Project. The project was over 2 years in total and on the very day of the final branch deployment our customer sent us this […]
Convergia is a powerful Global Provider of Telecom Solutions
/in NewsFirst ABE | September 18, 2017 As a leading provider of international carrier services, Convergia offers a comprehensive portfolio of quality managed services, while focusing on customer needs and providing reliable business solutions. First American Business (ABE and ABS), as a leading Enterprise and Government provider of nationwide dispatch technicians, installation engineers, and training around […]
To Monitor or Not
/in NewsIf your network is down your business is down. Have you ever experienced the frustration of your business’s voice network being completely down? Your contact center? On one hand it is a nice feeling “hey, my phone is not ringing so I can get a lot of work done”. Then it dawns on you… your […]
Mitel to buy ShoreTel
/in NewsMitel is at it again! On July 27, Mitel announced it was purchasing ShoreTel in an all cash transaction. This follows the announcement on May 11th that Mitel signed a Memorandum of Understanding to transfer assets and support obligations, including existing inventory, from Toshiba. Mitel is based in Canada (Ottawa) and has annual revenues of […]
Mitel to buy Toshiba’s Telecom division
/in NewsIn blog #34 (March ’17) we posted that Toshiba was shutting down its Telecom division headquartered in Irvine CA. At the time of the announcement it was a pure shut down… Toshiba did not try to sell their Telecommunications division but simply decided to shut it down. The premise PBX market continues to shrink and […]
Verizon exits Cloud
/in NewsVerizon Enterprise Solutions on Tuesday (5/2) said it had reached a deal for IBM to buy its cloud and managed hosting services. No value of the sales price was indicated. Verizon says it will still sell services to “securely and reliably connect to their cloud resources” – this is presumably Verizon carrier and transport security […]
E-MetroTel Telephony Solution – UCX
/in NewsFirst American is a proud channel partner of E-MetroTel telephony solutions. E-MetroTel, headquartered in Plano Texas, is a cost effective telephony and contact center solution targeted at the small and mid-enterprise market. Here is where E-MetroTel excels: Perfect for companies with up to 5,000 users. Perfect for companies that have legacy systems like Nortel who […]